SHIPPING INFORMATION

• Most of the orders we receive are shipped within the next two business days.
• All packages are shipped through the USPS (United States Postal Service) Monday-Friday. We do not ship on weekends or national holidays.
• Standard shipping methods typically arrive between 3-9 business days.
• We offer a flat rate shipping fee but expedited shipping is available upon request.
• If we ship your order out to the address provided and it is returned to sender, you will be responsible for paying additional shipping cost. 

SHIPPING PRICES

• A flat rate charge of $5.00 will be charged for all orders.
• Since we offer flat rate shipping, if you need expedited shipping, please call us at 979-530-2297 or email us at chicachicabeadbead@gmail.com and we will try our best to expedite your order.  Additional shipping and handling fees will apply.

LOST PACKAGES

• If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to a month for the investigation to be completed. 
• Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. 
• However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.